Terms and Conditions
Supplement: Terms & Conditions Specific to Virtual Macstock 2021
effective: July 1, 2021
UPDATED: September 8, 2021
Virtual Macstock 2021 (“Macstock”, “Virtual Macstock”) is scheduled to take place September 25, 2021. These supplementary Terms & Conditions apply to every person registering for Virtual Macstock 2021. All written notices and requests regarding Macstock should be sent to the conference organizer at email@example.com or ESC! Technologies Group, LLC, c/o Macstock Conference, 138 Cass St, Woodstock IL 60098.
UPDATED: September 8, 2021
Macstock takes your health and the health of our community seriously and will continue to adjust our policies to best protect those in attendance. All current Social Distancing and Mask guidelines will be enforced at Virtual Macstock 2021.
Due to rising cases of COVID-19 variants, insurance recommendations, and in order to provide the maximum amount of safety and comfort to our in-person guests at Virtual Macstock, effective August 16th, 2021, EVERYONE 12 AND OLDER WHO ATTENDS VIRTUAL MACSTOCK 2021 IN PERSON — and that includes all VIP Passholders, Volunteers, and Speakers — MUST PROVIDE PROOF OF VACCINATION AGAINST COVID-19 at the registration desk to be admitted. Those who cannot provide proof of vaccination will be turned away.
We ask everyone to respectfully comply with our policies for the safety of all attending.
Capacity Limits (Effective September 8, 2021):
The capacity limit for VIP Passholder tickets will be restricted to a maximum of 30 paid attendees.
Face Mask (face covering) Policy (UPDATED and Effective September 8, 2021):
Effective Monday, August 30th, 2021, the State of Illinois reinstated a statewide indoor mask mandate requiring facial coverings/face masks in indoor settings like Virtual Macstock, regardless of vaccination status.
Virtual Macstock 2021 will be held indoors. All attendees, volunteers, and presenters must wear a face mask at all times.
Please be sure to come with your own mask that can be worn comfortably over your mouth and nose during the entire time you’re inside the Stage Left Café attending Virtual Macstock.
Face masks may be removed while actively eating or drinking but must be replaced immediately after. While eating, social distancing protocols will be encouraged to provide more mitigation.
When worn, Face masks must fully cover the nose and mouth and secure behind the ears. Neck gaiters, face masks with exhalation valves, decorative/costume masks, and face shields (unless used in conjunction with an acceptable cloth face mask) are not sufficient as a face covering and you will be asked to leave.
Vaccination Policy (Updated and Effective August 16, 2021):
Virtual Macstock is a fully vaccinated event. You will be required to provide documentation of your status at registration to be admitted.
The State of Illinois and the Centers for Disease Control and Prevention (CDC) strongly recommend that everyone be fully vaccinated at least 14 days prior to attending events such as Virtual Macstock 2021.
As guidance continues to evolve, Macstock—with the support of health and government officials—may make further adjustments prior to the event. If you have questions, please contact us.
More information on travel during COVID-19: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
In-person VIP Passes for Virtual Macstock 2021 are first come, first served. Once we sell out, no more tickets will be made available. However, if they’re available, you may purchase a ticket to Virtual Macstock 2021 right up to day of the event. Note the deadline to register and receive the full benefits at the time of check-in is no later than September 4th, 2021. Late ticket purchasers will have their t-shirt mailed to them.
The Virtual Macstock 2021 Digital Pass may be purchased up to and even after the event ends.
You may register for the Virtual Macstock 2021 Free Pass up to the day of the event, but please understand that information regarding access is sent separately and may not arrive in time for you to enjoy the day. (Although we will do our best to get it to you!)
Virtual Macstock 2021 VIP Pass (Updated and Effective August 16, 2021):
If circumstances change and you can no longer attend Virtual Macstock 2021 using your VIP Pass and/or meet the requirements of providing proof of vaccination, you may cancel your registration no later than September 18th, 2021 by providing written notice using our Contact Us page. Please keep in mind that there are certain points in the planning process where costs are incurred that we cannot recover, so cancellations made after September 18th, 2021 will not be refunded, although we will work with you to apply your fees toward future events hosted by Macstock.
If, as a VIP Passholder, you do not attend Virtual Macstock 2021 and did not cancel your registration, you will be responsible for the full ticket price paid and you will not be refunded.
Remember that canceling your registration does not cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.
Virtual Macstock 2021 Digital Pass:
Due to the nature of the pass, Digital Pass purchases are non-refundable after content has been made available to Virtual Macstock 2021 Digital Passholders.
If you have any other questions or concerns with your Macstock registration, please Contact Us!
Digital Pass Access
The Virtual Macstock Digital Pass is provided to VIP Passholders and Digital Passholders via an embedded video player at the following URL: https://macstockconferenceandexpo.com/virtual-macstock-2021/
Additional Terms & Conditions applicable to Virtual Macstock 2021
Questions regarding Virtual Macstock 2021 Terms & Conditions?
Please Contact Us.
original effective date: July 1, 2021
updated: July 1, 2021 to correct URL for Virtual Macstock 2021
updated: August 9, 2021 to reflect new COVID-19 guidelines for VIP Passholders, volunteers, and in-person speakers and to clarify verbiage.
updated: August 16, 2021 to reflect new COVID-19 guidelines for VIP Passholders, volunteers, and in-person speakers.
updated: August 24, 2021 to clarify masks are requested for all in attendance
updates effective: July 1, 2021
Macstock Conference and Expo (“Macstock”, “Macstock Conference”) is currently scheduled to take place July 22-24, 2022. These Terms & Conditions apply to every person registering as an in-person or Digital Pass attendee to Macstock. All written notices and requests regarding Macstock should be sent to the conference organizer at firstname.lastname@example.org or ESC! Technologies Group, LLC, c/o Macstock Conference, 138 Cass St, Woodstock IL 60098.
You may purchase a ticket to Macstock right up to the first day of the conference. However, the deadline to register and receive the full benefits of the Weekend or Single Day Pass, including lunch each day and a t-shirt at the time of check-in, is no later than July 8th, 2022.
If you register after July 8th, lunch may not be available (although we’ll try our best to get it for you — please ask at registration!) and we may need to mail a t-shirt to you.
The Digital Pass may be purchased up to 2 months after Macstock ends (September 25th, 2022). The sale of Digital Passes may be extended at Macstock’s discretion.
Early Bird Rate & Other Discounts (coupon codes)
In order to qualify for any ‘early bird’ rates or special discounts such as, but not including, group or educational discounts made available via the use of coupon codes, your ticket purchase and payment must be received before the deadline date listed in the Macstock marketing material or the coupon deadline date.
Weekend Pass & Single Day Pass: Cancellation/Refund Policy
If circumstances change and you can no longer attend Macstock, you may cancel your registration per the schedule below by providing written notice to the Organizer using the contact information above or via our Contact Us page.
Please keep in mind that there are certain points in the conference planning process where costs are incurred that we cannot recover, so cancellations made less than 14 days prior to the start of Macstock will not be refunded.
The Macstock refund policy for in-person tickets is as follows:
- All Macstock tickets include a $10 non-refundable processing fee built in to the price.
- Cancellation by June 23, 2022: Full refund of registration fee less the $10 processing fee.
- Cancellations made June 24, 2022 through July 7, 2022: Refund of ticket price paid less $50 cancellation fee. Cancellation fee includes the $10 processing fee.
- Cancellation after July 7, 2022: no refunds. Cancellations made less than 14 days prior to the start of Macstock, as well as attendees who fail to attend, will be responsible for the full ticket price paid.
If you do not attend Macstock and did not cancel your registration, you will be responsible for the full ticket price paid and you will not be refunded.
Please remember that canceling your registration does not cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.
You may make a substitution at any time for a small fee. Please see the Substitution Policy below.
Macstock Digital Pass: Cancellation/Refund Policy
Due to the nature of the pass, Digital Pass ticket purchases are non-refundable after the content has been delivered to Digital Passholders.
Single Day Pass: Changing the Day You’ll Be Attending
If you would like to change your Single Day Pass from any single day to another single day (e.g. change from Friday to Sunday) please send us an email using the contact information above or via our Contact Us page.
Because we’re arranging for meals each day, please be aware the deadline to switch days at no cost is July 8th, 2022.
After July 8th, 2022 there will be a $15 fee to cover the additional meal expenses.
Weekend Pass & Single Day Pass: Substitution Policy
Allowing another person to attend in your place is allowed with the written permission of the original ticket holder. The original ticket holder may request a substitution and transfer ALL benefits of attending Macstock by sending an email to email@example.com. If the request is not received prior to July 15th, 2022, the substitution may be made on-site. A maximum of one (1) substitution per original ticket holder is allowed. Please note there may be a $25 processing fee for any substitution, special requests for lunch may not be available (although we’ll try our best to get it for the substitute ticket holder — please ask at registration), and we may need to mail a t-shirt to the substitute ticket holder.
Macstock Digital Pass Access
Within a few weeks after Macstock comes to a close, Digital Passholders and Weekend Passholders will be given access to the weekend’s content via an embedded video player at the following URL: https://macstockconferenceandexpo.com/digital-pass/
Virtual Macstock 2020 Digital Pass Access: The Virtual Macstock 2020 Digital Pass was provided at no charge on a time-limited basis via an embedded video player at the following URL: https://macstockconferenceandexpo.com/virtual-macstock-2020/
Access to Virtual Macstock 2020 sessions via the Free Virtual Macstock 2020 Pass expired one week (7 days) after Virtual Macstock 2020 ended. Virtual Macstock 2020 access may be extended at Macstock’s discretion.
Macstock 2020 Weekend Passholders will have all available Virtual Macstock 2020 videos added to their Digital Pass.
Macstock Digital Pass & Virtual Macstock Digital Pass Usage
While the content of the sessions at Macstock belong to each presenter, ESC! Technologies Group, LLC owns and retains all rights to the Digital Pass & Virtual Macstock (herein referred to as “Digital Pass”) files. Subject to your compliance with the Terms, ESC! Technologies Group, LLC hereby grants you a limited, non-exclusive, non-transferable, freely revocable license to access and view the Digital Pass Content ON A STREAMING ONLY BASIS for personal, non-commercial purposes only. You may not use the Digital Pass Content, or any of the text, graphics, logos, music and/or any other audio or visual content, or any portion thereof, for any commercial purpose, whether or not for profit. These restrictions apply to any text, graphics, layout, interface, logos, photos, audio, video, stills and all other content contained in the Digital Pass Content. You are prohibited from creating derivative works or materials that otherwise are derived from or based on the Digital Pass Content, including any mash-up videos, even if the derivative materials are not for profit or other commercial use.
You may not, either directly or through the use of any device, software, Internet site, web service or by any other means, copy, download, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit or re-transmit the Digital Pass Content, or any portion thereof, except you may stream the Digital Pass Content as expressly permitted above. You may not incorporate the Digital Pass Content or re-transmit the Digital Pass Content via any hardware or software application or embed the content on other websites unless expressly permitted by ESC! Technologies Group, LLC in writing.
You agree that you will not circumvent, disable or otherwise interfere with security-related features of the embedded player or any other features of the Macstock website that prevent or restrict use or copying of the Digital Pass Content. You may not, either directly or indirectly, or through the use of any device, software, Internet site, web based service, or other means, remove, alter, interfere with, or circumvent any copyright, trademark or other proprietary notices marked on the Digital Pass Content or other access control measures associated with the Digital Pass Content.
You understand that you may be exposed to content, materials, thoughts, and/or images that you may be objectionable, and you agree to waive any legal or equitable rights or remedies you have or may have regarding all materials related to the Digital Pass Content. Without limiting the above, to the fullest extent permitted by applicable law, you hereby release and hold ESC! Technologies Group, LLC harmless from all damages, liability, claims, actions, demands and costs of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, the Digital Pass Content.
Macstock does not guarantee the accuracy, quality or availability of the Digital Pass Content. While all talks will be recorded, technical difficulties can always occur and no guarantee can be made that 100% of all talks will be provided via the Digital Pass. We do not guarantee the accuracy, quality or availability of the Digital Pass content. We also do not guarantee the Digital Pass content or the embedded video player will be free from glitches, errors or other interruptions. You understand that not every session taking place at Macstock will be available to view through the Digital Pass, that portions of the recording may be edited for time and/or content, and that Macstock has sole control over which sessions will be available to you.
Photography & Filming
There will be photography and video production taking place during the conference. ESC! Technologies Group, LLC reserves the right to use images taken at Macstock with your photograph and/or likeness in future marketing materials, however, attendees who do not wish to be filmed or recorded should alert the conference organizer prior to the event or avoid the areas marked by signage during the conference.
Macstock is held in a public space and does not prohibit attendees, exhibitors, sponsors, news organizations or other companies from taking photos, video, or recording audio of conference activities.
Cancellation of the Conference
In the event that the conference cannot be held or is postponed due to events beyond the control of the conference organizer (force majeure) or due to events which are not attributable to wrongful intent or gross negligence of the conference organizer, the conference organizer cannot be held liable by attendees for any damages, costs, or losses incurred, such as transportation costs, accommodation costs, costs for additional orders, financial losses, etc.
Under these circumstances, the conference organizer reserves the right to either retain the entire registration fee and to credit it for a future conference, or to reimburse the ticket holder after deducting costs already incurred for the organization of the conference and which could not be recovered from third parties.
Modifications to the Schedule
The conference organizer reserves the right to modify the weekend’s schedule. No refunds can be granted in case of cancellation of speakers, lack of space in the conference room, or any other incidents during the conference which are beyond the control of Macstock.
Lost Name Badge
The Macstock name badge must be worn at all times during the conference. Access to the conference venue(s) will not be granted without the name badge issued by Macstock. If you lose, misplace or forget the name badge, a fee of $10 may be charged for a replacement name badge. Upon handing out a new name badge, the lost badge will be no longer be valid.
Code of Conduct
Macstock is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, nationality, race, or religion (or lack thereof). We do not tolerate harassment of Macstock participants in any form. Sexual language and imagery is not appropriate for any Macstock venue, including talks, workshops, parties, Twitter and other online media. Macstock participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the Macstock organizers.
The views expressed by any Macstock attendee, speaker, exhibitor or sponsor are not necessarily those of Macstock Conference and Expo or ESC! Technologies Group, LLC. All Macstock speakers, exhibitors and sponsors are solely responsible for the content of any and all presentations, marketing collateral, advertising, and online Web content.
ESC! Technologies Group, LLC shall not be held responsible for any delay or failure in performance of its obligations hereunder to the extent such delay or failure is caused by fire, flood, strike, civil, governmental or military authority, acts of God, acts of terrorism, acts of war, epidemics, the availability of the Venue or other similar causes beyond its reasonable control and without the fault or negligence of ESC! Technologies Group, LLC or its subcontractors. For one or more of such reasons, ESC! Technologies Group, LLC may postpone, reschedule or cancel Macstock without liability on the part of ESC! Technologies Group, LLC. In the event Macstock Conference and Expo cannot be held or is postponed pursuant to this section, ESC! Technologies Group, LLC shall not be liable to attendee for any damages, costs, or losses incurred, such as transportation costs, accommodations costs, or financial losses. ESC! Technologies Group, LLC will review refund and/or fee transfer requests, submitted in writing, for approval on a situational basis.
original effective date: December 2nd, 2019 (Macstock 2020)
updated: July 10, 2020 to include Macstock Virtual Pass terms and conditions
updated: February 18, 2021 for Macstock 2022
updated: March 5, 2021 to correct an error in the refund/cancellation dates
updated: July 1, 2021 to include terms and conditions specific to Virtual Macstock 2021 and to remove location of Macstock 2022 in introductory paragraph. Adjusted Macstock Digital Pass section to correctly reference Virtual Macstock 2020.