Dave Hamilton: How to Give and Receive Tech Support – The Human Angle

We all either give or receive tech support (or both) as a matter of course in our daily lives. During these interactions it’s easy to lose the human element. In Dave Hamilton’s thirty-plus years of both giving and receiving tech support he’s learned a few things about how those interactions can be good… or bad. At Macstock Conference & Expo 2015, Dave highlights some of his favorite moments of tech support while focusing on a few key steps that can ensure a pleasant experience for all.

*Bonus* 5 Minutes of “Stump the Geek”!

Julie Kuehl: Life as a Digital Nomad

Mac laptops are powerful enough that many people use them as their desktop machine. But when in their native environment – a coffee shop or backpack – a few adjustments might be needed.

At Macstock Conference & Expo 2015, Julie Kuehl talks about what apps, habits, equipment are suited to life on the road.

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Guy Serle: What Kind of Mac Should You Get?

Buying a Mac is a deeply personal experience, but at Macstock Conference & Expo 2015, Guy Serle and Gary “Gazmaz” Malpas break the process of buying a Mac down with three examples and then give a surprise twist at the end.

10 Terminal Tips: Commands Covered

Below are the terminal commands covered in Mike’s 10 Terminal Tips for Mac Users talk at Macstock 2015!

Reveal Hidden files in the Finder:

defaults write com.apple.finder AppleShowAllFiles TRUE; killall Finder

Select Text in Quick Look:

defaults write com.apple.finder QLEnableTextSelection -bool TRUE; killall Finder

Enable Key Repeat (Allison’s Twitter Question):

defaults write -g ApplePressAndHoldEnabled -bool false
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Why You Should Upgrade to AfterShot Pro

It won’t be long now until you can finally start taking control of your RAW photos and better manage your image library with your complimentary copy of Corel’s AfterShot 2. If you’re serious about your photos and photography, you should know that this is really just the tip of the iceberg when it comes to working with and organizing your library. But if you’re already getting AfterShot, should you really be thinking about an upgrade to AfterShot Pro? In our final post for our Macstock 2015 series, we’re here to tell you the answer is unequivocally, “YES!”

AfterShot is an amazing photo-editing program, specifically designed to get you started with RAW image-editing and photo management and it has some truly incredible features (you can learn more about AfterShot in Part 1, Part 2 or Part 3 of our series). But if you’re not a newbie to RAW or you already have a huge photo collection that needs taming, it’s time for us to tell you more about AfterShot Pro 2.

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